Planning Future IT Investments Can Get Tricky

Over the past year (and change) millions of businesses have been affected by the COVID-19 pandemic. As a result, it may not surprise you that you will have to adjust your budget to accommodate the massive amount of changes that we will see as everyday life begins to normalize. Today, we thought we’d take you through some of the financial challenges your business is sure to have to deal with when social distancing is a distant memory.

You Will Likely Have to Make Cuts

While technology has helped millions of businesses from all over the world stay relevant during the pandemic, we’re seeing that IT is one of the elements of a business that is seeing the most obvious cuts, even as more technology is needed. This is not a good situation. Most businesses have to cut some costs just to make everything work, of course, but analysts are saying that after things ease back into normalcy, the remaining recession will actually cut IT expenses by two or more percent for the next year.

To sustain profitability businesses will need to free up as much capital as they can, and many businesses—including ones that operate in the hospitality and manufacturing industries—are already seeing massive declines in revenue. This suggests that their 2021 technology investments will probably be less than their 2019 spends. 

Depending on your situation, you may be using your capital to fill in any potential holes in your workforce and your operational capabilities, and while IT can help you make some headway there, ultimately new technologies aren’t going to be as in demand in the near future.

How Managed IT Services Can Help

If your business is looking to make some cuts to your operational technology, choosing the right IT service provider can be a great solution. Not only will you be able to maintain your current IT infrastructure, but we can help you find and implement the solutions you are going to need to get through this situation. 

Let’s start with the remote workforce. Before the pandemic only around eight percent of full-time workers were able to have the flexibility to consistently work from home. With states mandating people stay at home during this situation, telework has exploded. If your company was one of the few that provided telework options before the stay-at-home orders hit, you probably have had a much easier transition to supporting a completely remote workforce. Most businesses, however, didn’t, and with the vaccine rollout, you are beginning to see companies going to more hybrid employment strategies. 

The challenges of supporting a staff that works remotely aren’t necessarily the same as you would have envisioned. Many businesses didn’t provide the work-from-home flexibility out of the fear that they would lose substantial amounts of productivity (and therefore revenue). While this is still somewhat of a concern, most workers that work remotely understand what their responsibilities are and go above and beyond to ensure that they aren’t the weak link. It's been said multiple times over the past several weeks, but if you have an employee that does not work well from home, it's a pretty good bet that he/she wasn't working that well from the office, either. 

One consideration that does have to be made if you are going to continue to offer remote work after the pandemic is over, however, is how to secure your endpoints and data-in-transit. If this wasn’t already a main consideration of your disaster recovery policy, it has to be now. Working with remote access and virtual private networks can go a long way toward mitigating the risk your company will see. EZ MSP can quickly help you find solutions that will not only keep your data safe and protect your existing infrastructure, it can provide you with new and affordable tools to leverage to keep your business compliant with the regulations your business falls under. 

What’s more, with the use of a state-of-the-art monitoring and management platform, we continuously monitor your network and infrastructure to ensure that everything is working properly, efficiently, and securely. In times like this, when there are files coming in and flowing out of your network, knowing that you have professional technicians versed in contemporary knowledge of threats and inefficiencies, alike, can be a huge benefit for your business.

Finally, an MSP does all of this (and more) for a fraction of the cost of paying an onsite IT department (who would be working from home right now anyway). An MSP will help you reduce downtime, keep your network and infrastructure working effectively and securely, and do it for a static monthly cost. This allows you to cut your IT support costs and have a number that won’t change from month-to-month.

If you would like more information about how managed IT services can help your business in this time of crisis, call EZ MSP today at (914) 595-2250.