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EZ MSP Blog

EZ MSP has been serving the New York area since 2008, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Small Businesses Need to Get the Right Tech to Open Up Opportunities

Small Businesses Need to Get the Right Tech to Open Up Opportunities

Technology can bring a lot of value for businesses, but sometimes it can be difficult to nail down exactly what can make a business run optimally. There are a lot of options, but all that means is that there are a lot of things that can potentially go wrong. Let’s take a look at some of the technology that small businesses are using to support the new workplace and create better opportunities. 

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Microsoft Continues to Innovate with AI Tools and Services

Microsoft Continues to Innovate with AI Tools and Services

Artificial intelligence, or AI, is a bit controversial at the moment, but there can be no denying that it will play an important part in the business world in the years to come. In fact, many organizations are seeking to expand their AI offerings and capabilities, including notable companies like Microsoft. Here are some of the solutions Microsoft is offering businesses in terms of AI.

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Copilot Introduces AI to Microsoft 365

Copilot Introduces AI to Microsoft 365

AI is everywhere, and it is becoming a huge benefit for growing small businesses. Unfortunately, a lot of business decision-makers don’t know where to start. Most AI for businesses is used inside applications you use daily. Microsoft has dedicated itself to improving its products with the use of AI. One of their ventures is to add AI to their Microsoft 365 productivity suite and so they have introduced Copilot, their effort to do just that.

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We Can’t NOT Talk About AI and How It Might Involve Your Business

We Can’t NOT Talk About AI and How It Might Involve Your Business

We’re no strangers to talking about artificial intelligence. It’s been a somewhat regular topic on our blog and in our newsletters. AI is interesting—it’s sort of this odd technology that for many years, the average person didn’t know what to do with it. Now, it feels like AI is the dominating new technology of the year. What happened? Will it stick? Can a business take advantage of it? 

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Integrating AI to Keep Your Information Systems Secure

Integrating AI to Keep Your Information Systems Secure

Due to the increasing complexity and rapid growth of the cybersecurity industry, businesses need to stay ahead of developing threats designed to undermine advancements in the latest and greatest security technologies. One way that researchers have used to fight against threats is through the use of artificial intelligence. It’s possible that this emerging technology could be the key to fighting back against cyberattacks.

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Chatbots and Other Simple Artificial Intelligence

Chatbots and Other Simple Artificial Intelligence

There are plenty of technologies that come to define the point of time in which they were developed. The printing press, the light bulb, the automobile, etc. Today, we live in a time where new, and potentially transcendent technologies seem to be a dime a dozen. In the past twenty years we’ve seen the development of the mobile device, broadband technology (both wired and wireless), social media, blockchain and cryptocurrency, all the way to self-driving cars. None of these technologies (even YouTube) has the promise that Artificial Intelligence has, however. Let’s take a look at how businesses are using AI to improve their business right now.

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Blockchain Leads 2019’s Business Technology Trends

Blockchain Leads 2019’s Business Technology Trends

We are in a very interesting part of history. Technology is becoming more and more prevalent in and for every part of our lives. For the modern business, emerging technologies can mean big profits if they are implemented and utilized properly. Today, we’re going to take a look at a couple of the emerging technologies that businesses are using to enhance the long-term outlook of their endeavor.

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AI and IT: A Natural Match

AI and IT: A Natural Match

Artificial Intelligence is one technology that garners excitement and fear. People’s imaginations tend to run away with them when they have conversations about AI. Businesses of all types are starting to figure how they can utilize advanced artificial intelligence platforms and machine learning to facilitate better business, but is it working? Let’s take a look at how AI innovation is changing business and see how ready AI is for primetime.

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Automation is Sure to Have an Effect on Workers

Automation is Sure to Have an Effect on Workers

Automation does nothing but help businesses, but can the same be said for the people that work at these businesses? With more systems relying on some semblance of artificial intelligence, smart automation could replace up to a quarter of the current workforce over the next ten years. Today, we will take a look at the importance of profitability and how AI is likely going to usher in a whole new era of human existence.

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Network Security Automation is Getting Smarter

Network Security Automation is Getting Smarter

Researchers are always on the lookout for the latest and greatest in network security technology, and artificial intelligence is one of them. While it has the potential to be a major benefit to your business’ network security, it does so at a steep cost. Is there a way to meet somewhere in the middle?

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A.I. Growth and Data Analysis

A.I. Growth and Data Analysis

If machine learning is one of those technologies that you keep hearing about, but don’t quite know exactly what it is, you aren’t alone. Most people only know that it has something to do with A.I. Some of the most successful businesses in the world are using machine learning, and its artificially intelligent capabilities to improve their offering or effectiveness. Today, we will begin to explain what exactly machine learning is and how it is beginning to work for businesses just like yours.

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Google Duplex Can Make Calls for You, and More

Google Duplex Can Make Calls for You, and More

At Google I/O 2018, the latest occurrence of Google’s convention for developers, a stunning new technology was demonstrated to those in attendance. Called Google Duplex, it adds a new level of utility and capability to the Google Assistant, in that it enables the Google Assistant to make phone calls on the user’s behalf that are almost indistinguishable from human conversation.

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Hackers May Meet Their Match With AI

Hackers May Meet Their Match With AI

There are many organizations in the world that simply can’t have cybercriminals and hackers interfering with their data. One of these organizations, CERN (whose acronym translates to the European Laboratory for Particle Physics) has far too powerful of a computer grid to allow hackers to access it. To keep it safe, CERN has deployed what may be the future of cybersecurity: artificial intelligence.

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