EZ MSP Blog

One of the most confusing technologies that has come down the pike over the past couple of years is artificial intelligence. AI, as it is being implemented by businesses, isn’t frightening, it is intriguing. This month we thought we’d go through three ways where AI is being utilized in the small business space. 

There are plenty of technologies that come to define the point of time in which they were developed. The printing press, the light bulb, the automobile, etc. Today, we live in a time where new, and potentially transcendent technologies seem to be a dime a dozen. In the past twenty years we’ve seen the development of the mobile device, broadband technology (both wired and wireless), social media, blockchain and cryptocurrency, all the way to self-driving cars. None of these technologies (even YouTube) has the promise that Artificial Intelligence has, however. Let’s take a look at how businesses are using AI to improve their business right now.

If machine learning is one of those technologies that you keep hearing about, but don’t quite know exactly what it is, you aren’t alone. Most people only know that it has something to do with A.I. Some of the most successful businesses in the world are using machine learning, and its artificially intelligent capabilities to improve their offering or effectiveness. Today, we will begin to explain what exactly machine learning is and how it is beginning to work for businesses just like yours.